Privacy policy

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The privacy policy of this website is dealing with the use of personal information that is collected when the customers visit or buy products from our website ( If the customers purchase from the website, they are asked for their personal information such as name, telephone number, e-mail address and address. All personal information provided will be treated in accordance with this policy and the current legislation of the United Kingdom.


1. Information about cookies and commercials

In accordance with the Privacy & Electronic Communications Act passed into law 11 Dec 03 we do not send random marketing emails to personal email addresses (spam).
In order to be able to navigate on our website (, visitors need to have cookies enabled on their browser. This enables the site to track whether they are logged in as a registered user, when they visited the site and what items you have added to their temporary shopping basket if they are not registered. This information is necessary for the site to function and is stored as a small file on your computer's hard drive. To protect the visitor’s privacy their browser will only permit a website to access the cookies it has already sent to them, it cannot access cookies or other data sent to them by other websites.


2. Personal Information

The information that visitors/customers provide to is only used by Carbogale LTD, its partners and service providers. The information of the customers may also be disclosed if we are obliged or permitted by law.  Also, if visitors post or send offensive, inappropriate or objectionable content on to or otherwise engage in any illegal behaviour, Carbogale can use whatever information that is available to it about the visitor to stop such behaviour. This may involve informing relevant third parties such as your email/internet provider and law enforcement agencies about the content and the visitor’s behaviour.


Holding personal information

Carbogale LTD will hold personal information on our system for as long as the visitors use our service and will remove it if they no longer wish to continue their registration our customer. However, for administration purposes Carbogale LTD may store email or other message information for a period of not less than 12 months.All personal information supplied is stored securely in accordance with the Data Protection Act 1998 (UK).
We do not store credit card details nor do we share customer details with any third parties.